In order to ascertain the identity of users connecting remotely to the transaction website, users will be asked to provide credentials in the form of secret passwords, facial/fingerprint or some biometric data, card PINs or answer personal questions which are private to the users. Biometric data and highly personalized information are unique to each user and if such information is harvested and decrypted by attackers, this will result in dire consequences for the users, the financial institutions involved, and even the industry at large since this effectively amounts to a system-wide “identity theft”. SafeQuard can be used to encrypt the identity / authentication credentials provided by the users, for safe transmission to the organization’s website.

Customers may effect purchases over the internet where payment information, such as credit card details, account numbers, payee name and addresses, are entered in the browser. Such information, if harvested and subsequently revealed, may allow the attacker to carry out fraudulent activities or blackmail the customer/organization. SafeQuard can be similarly used to encrypt payment information to ensure that the details cannot be revealed to attackers in the future.

Organizations often maintain online forms where users would use to fill in information or submit scanned data and other file content. Scenarios where such forms are used include obtaining customer feedback, submission of insurance claims requests, and uploading of personal documents such as images of passports and national identity cards . Quite often, these forms contain sensitive information and data which may have value to attackers even after an extended period. SafeQuard can be used to encrypt the forms on the browser, before they are submitted to the organization’s website.

The online chat functionality on the Internet is convenient for customers to reach out to the enterprise for specific help. These could include problems relating to the account or specific transaction, or it could even be highly sensitive situations where fraud or whistleblowing is reported. Such chat messages should be end-to-end encrypted using SafeQuard to prevent hackers from exploiting such information